FAQ
ok bajje FAQ
— From Deposits to Bonuses
Depositing money, verifying your account, playing on mobile and claiming the welcome bonus — find detailed answers to the most common questions from Bangladeshi players all in one place. Scroll through the sections below or go directly to your question.
Payment Methods
How to Deposit
The minimum deposit at ok bajje is ৳300 across all payment methods. Whether you deposit via bKash, Nagad, Rocket, Upay or bank transfer, any amount below ৳300 will not be processed. Before making your first deposit,
log in to ok bajje Login and confirm that your account is active.
ok bajje does not add any processing fee of its own on deposits. However, your mobile banking provider or bank may apply their own charges as per their policy. For specific details, contact your mobile banking app or your bank's helpline.
ok bajje currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, major banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank can be used. The minimum deposit is ৳300 for all methods.
To deposit using Nagad, log in to your ok bajje account, select Nagad from the deposit options and send the amount to the specified Nagad number. Save the transaction reference number and enter it on the site. The minimum amount is ৳300. Once successful, it may take a few minutes for your account balance to update.
First, wait a few minutes, as network delays can sometimes slow down balance updates. If the balance still does not appear, take a screenshot or note the reference number of the transaction and contact ok bajje's 24/7 live chat. The support team assists in Bengali and resolves issues quickly.
The minimum withdrawal amount at ok bajje is ৳800. Processing generally takes between 15 minutes and 2 hours. Withdrawals are available through the same five methods: bKash, Nagad, Rocket, Upay and bank transfer. Account verification must be complete for all transactions.
Identity Confirmation
Verification and Documents
ok bajje follows a verification process to keep accounts secure and to prevent money laundering. It protects your account from unauthorized access and ensures that withdrawn funds reach the rightful owner. Verifying that the player is 21 or older is also an important reason.
Read the Responsible Gaming guidelines for full details on age and identity verification.
ok bajje may request verification typically at the time of your first withdrawal, before large transactions, or if suspicious activity is detected on your account. Verification is also required to claim certain bonuses, especially birthday rewards. Having your documents ready in advance speeds up the process.
According to ok bajje's rules, the name registered on your ok bajje account must exactly match the name on your bKash, Nagad or bank account. A mismatch can cause withdrawals to be held. If you have a name mismatch issue, contact the support team — they will help you take the necessary steps.
If verification is rejected, ok bajje generally provides the reason. The most common reasons are blurry images, incomplete documents or a name mismatch. Correct the issue and resubmit clear, complete documents. If you are unsure, ask directly via live chat — the support team assists in Bengali.
A clear photo of your National ID (NID) or passport is usually required. In some cases, a screenshot of your payment method or a bank statement may also be requested. Make sure the document photo is clear and all information is legible. See the Terms and Conditions for specific requirements.
Devices and Browsers
Mobile Use
Yes. The ok bajje site is fully optimized for mobile browsers — slots, live casino and
cricket betting all work well on a phone screen. With a good data connection, you can play easily on Chrome or Safari without needing a separate app.
ok bajje runs smoothly on the latest versions of Android and iOS devices. It also works on laptops and desktops running Windows or macOS through any modern browser (Chrome, Firefox, Edge, Safari). Some features may not work correctly on older operating systems or very outdated browsers.
On Android, open Chrome and go to the ok bajje site, then tap the three-dot menu on the right and select "Add to Home screen". On iOS, tap the share icon in Safari and choose "Add to Home Screen". This creates an app-like shortcut that opens the site directly. No separate download is needed.
First, check your internet connection. If the connection is fine, clear your browser's cache and cookies — in Chrome this can be done via Settings > Privacy > Clear browsing data. Then reload the page. Accumulated old cache can slow down the ok bajje site's layout or game loading.
Yes, ok bajje has apps available for both Android (APK) and iOS. These must be obtained through official channels.
Visit ok bajje App for full details. Keep in mind that even without the app, you can access all features through a mobile browser.
First Deposit Offer
Questions About the Welcome Bonus
When you open a new account at ok bajje and make your first deposit, you receive a 100% bonus up to ৳5,000. For example, depositing ৳1,000 adds another ৳1,000 as a bonus, giving you a total balance of ৳2,000. To claim the bonus, you generally need to select the offer in the cashier or bonus section. The minimum deposit is ৳300.
The wagering requirement for the ok bajje welcome bonus is 15 times the bonus amount. This means you need to place bets totalling that amount before you can withdraw your bonus winnings. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, the wagering requirement is ৳1,000 × 15 = ৳15,000. Only the bonus amount is subject to wagering, not your deposited funds.
Slot games generally count in full towards wagering. Live casino games and table games may count at a specific percentage. Cricket and sports betting are counted under separate rules. For the exact list, check ok bajje's bonus terms and conditions or contact live chat support.
No. The ok bajje welcome bonus can be claimed only once per account. It is a first-deposit offer for new members. Attempting to claim the bonus by opening multiple accounts risks having your accounts closed. For further offers, take part in ongoing promotions such as weekly recharge bonuses or slot adventure bonuses.
Yes, you can cancel a bonus, but doing so will also cancel any winnings earned from that bonus. Only the original deposited amount (excluding the bonus) will remain in your account. To cancel a bonus, let the support team know via live chat. Read ok bajje's Terms and Conditions carefully before making a decision.
Since the ok bajje welcome bonus is 100%, you need to deposit ৳5,000 or more to receive the maximum ৳5,000 bonus. For example, depositing ৳10,200 gives a bonus of ৳5,000 (the maximum cap), a total balance of ৳15,200 and a wagering requirement of ৳5,000 × 15 = ৳75,000. If you deposit less than ৳5,000, you will receive a 100% bonus on the amount you deposited.
Have more questions? The support team is always ready
If you did not find the answer to your question in this FAQ, ok bajje's 24/7 support team is always available to help in both Bengali and English. Day or night — contact us via live chat or email and get a quick resolution.
24/7 Live Chat
Open the ok bajje site and start a live chat at any time — you will usually get a reply within a few minutes.
Email Support
For complex issues, write to us in detail by email. The ok bajje support team replies in both Bengali and English.