Stay Safe and Aware

ok bajje Responsible Gaming

Enjoy entertainment, but always within limits. ok bajje believes that gaming is only enjoyable when it is done in a controlled and informed way.

For ages 21+
Our Position

Keep Gaming as Entertainment

Protecting every member is our highest priority at ok bajje. Casino and sports betting should be a form of entertainment, not an alternative source of income. We want every member to play with awareness, within their own budget and within set time limits.

ok bajje is for those aged 21 and above only. Any member who feels that gaming is having a negative effect on their life is advised to use our self-exclusion and limit-setting tools. For details on the general rules of using the platform, please read the Terms and Conditions.

We believe that transparency and honest information are the foundation of responsible gaming. That is why ok bajje gives every member full control over their account — so that decisions always remain in the member's own hands. To learn about how we protect your data, see our Privacy Policy.

If you have any questions or need assistance, ok bajje's 24/7 live chat and email support is always ready in both Bengali and English. For answers to common questions, you can visit the FAQ.

ok bajje's Commitment

  • Service for members aged 21+ only
  • Option to temporarily or permanently close an account at the member's request
  • Tools to set your own deposit and betting limits
  • Easy access to gaming history and spending information
  • Support to access professional advice in times of difficulty
  • 24/7 support in Bengali
Stay in Control

Self-Control Tools

Members at ok bajje can use these features to manage their own gaming experience.

Deposit Limits

Set a maximum daily, weekly or monthly deposit amount yourself. Lowering a limit takes effect immediately; increasing it takes effect after a few days.

Session Time Limits

Decide in advance how long you will play in one session. After the set time, your account will automatically become inactive and you will receive a notification.

Taking a Break (Cooldown)

Pause your account for anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you want to close your account for a long period or permanently, apply for self-exclusion. It takes effect immediately and cannot be easily reversed.

Betting History Review

View your full betting and deposit history at any time. Understanding your own spending patterns is the first step toward responsible decisions.

Family Protection

Use a strong password and make sure your device is locked so that no family member can access your account.

Warning Signs

When to Be Careful

Keep the following signs in mind to understand whether your gaming habits are going out of control.

Spending Beyond Budget

Be careful if you are spending more than planned or placing larger bets to try to recover losses.

Effects on Mood or Sleep

If gaming is causing you to sleep less, feel irritable or have trouble concentrating, these are signs of concern.

Effects on Family and Social Life

Hiding your gaming from family or friends, or experiencing tension in relationships because of it, are serious warning signs.

Loss of Control

If you keep coming back despite trying to stop, or cannot keep your own commitments, seek help.

Where to Find Support

Where to Get Help

You do not need to carry a problem alone. ok bajje and the people close to you are always ready to help.

ok bajje Live Chat

Bengali live chat support is available 24 hours a day, 7 days a week. Start a chat now for account limits or self-exclusion.

Email Support

If you want to report a problem confidentially, write to ok bajje's support email. The team responds in both Bengali and English.

Family and Close Ones

Share what is on your mind with a trusted family member or friend. Often the support of someone close is the most effective solution.

Professional Mental Health Advice

If you have serious concerns about gambling addiction, consult a mental health specialist or counsellor. In Bangladesh there are several government and private mental health service centres where assistance is available free of charge or at low cost.

Support Groups

Support groups play an effective role in recovering from addiction. Talking with people who have been through the same experience helps rebuild confidence.

Tips for Playing Responsibly

Build Healthy Habits

Following a few simple habits before and after creating an account at ok bajje keeps gaming a source of entertainment at all times. First, set a clear budget before you start playing — allocate only what you can afford to lose without it affecting your household.

Second, avoid playing for long stretches at a time. Take breaks, drink water and use the session time limit feature. Third, play for entertainment, not to win money. Increasing your bets to try to recover losses almost always leads to bigger losses.

Fourth, never share your account details with anyone else. This is important for your security and to prevent underage access to the account. ok bajje is strictly for those aged 21 and above — this rule is strictly enforced.

Fifth, never play while under the influence of alcohol or any other substance. Sound judgment is essential for making the right decisions. To learn more about ok bajje, read About Us.

Quick Reminder List

  • Play for entertainment only, not to earn money
  • Do not try to win back money you have lost
  • Use deposit limits and session time limits
  • Keep minors away from your account
  • If you have a problem, contact support right away
  • Use self-exclusion if needed — it is a sign of strength
Frequently Asked Questions

Questions about Responsible Gaming

To take part in any casino or sports betting activity at ok bajje, members must be at least 21 years old. Age is verified at registration, and identity documents may be requested in cases of doubt. Accounts belonging to underage users are closed immediately.

A temporary break (cooldown) ends on its own after the set period. Self-exclusion, however, is a long-term protection measure — to reverse it you must contact ok bajje support, and a waiting period applies so that the decision is made carefully.

No. Lowering a deposit limit takes effect immediately, but a request to increase it will only come into effect after a few business days. This delay is intentional — to protect members from decisions made on impulse.

Contact ok bajje live chat or email support right away. Temporarily suspending the account and changing the password are the first steps in this situation. Using separate parental control software for underage family members is also recommended.

Yes. ok bajje's support team is available 24 hours a day, 7 days a week in both Bengali and English. Writing in Bengali directly in live chat gets a quick response. You can also contact support by email in Bengali.

Yes, mental health specialists recognise gambling addiction (Gambling Disorder) as an established mental health condition. It is not a moral weakness — with the right support it is possible to recover. Professional counsellors and support groups play a significant role in this.