ok bajje Privacy Policy

Section 1

This privacy policy applies to all services and features of the ok bajje platform. By browsing the website, creating an account, making deposits or withdrawals, or taking part in any game, you are considered to have agreed to the terms of this policy. This document must be read together with our Terms and Conditions, as both documents together define the legal relationship between ok bajje and its members.

We believe transparency is the foundation of trust. That is why this policy clearly states: what information is collected, what it is used for, how long it is retained, and under what circumstances it may be shared with third parties. If any part of this policy is unclear, please contact our customer support team.

ok bajje serves only individuals aged 21 and above. Age is verified at registration, and we do not knowingly collect information from minors.

Section 2

ok bajje collects different types of information at different stages. These are described in detail below:

Section 3

Collected information is used for specific, defined purposes. ok bajje never uses personal information unnecessarily or sells it to third parties. The main purposes of use are as follows:

3.1 Account Management and Identity Verification

Information provided at registration is used to create, activate, and manage accounts. This information is essential for confirming each member's identity and maintaining account security.

3.2 Transaction Processing

Payment-related information is used to process deposit and withdrawal requests. Every transaction made via bKash, Nagad, Rocket, Upay, and bank transfer is processed with proper security.

3.3 Customer Support

When you contact customer support via live chat or email, your information is used to resolve issues and provide the necessary assistance.

3.4 Security and Fraud Prevention

Information is analysed to prevent unauthorised access, fraudulent activity, and money laundering. If suspicious activity is detected, the account may be temporarily suspended and the relevant authorities may be notified if required.

3.5 Service Improvement and Analysis

Analytical data is used to improve platform performance, add new games and services, and improve the user experience.

3.6 Ensuring Responsible Gaming

Members' gaming behaviour is monitored in line with the Responsible Gaming policy. If unusual betting patterns or signs of excessive play are observed, the member is informed about available support and tools.

Section 4

4.1 Security Measures

ok bajje applies the highest standard of technical security measures. All data transferred between you and our servers is protected through SSL encryption. Personal and financial information is stored in encrypted form and is accessible only to authorised staff on a limited, need-to-know basis.

4.2 Retention Period

All information is retained for as long as the account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and resolve disputes. Once that period has passed, the information is securely deleted.

4.3 Data Breach Response

In the event of a data security breach, ok bajje will act promptly. Affected members will be notified as quickly as possible, and the necessary steps will be taken to limit any damage.

Section 5

ok bajje does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the limited circumstances described below:

Section 6

The ok bajje website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the website remember your preferences and improve the user experience.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, saving language preferences, and ensuring basic platform functionality. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences, settings, and gaming habits. They can be disabled, but doing so may reduce some platform features.

6.3 Analytical Cookies

These cookies collect information to help understand which pages are visited most, how long members stay, and where the platform needs improvement.

You can manage cookies from your browser settings. However, disabling all cookies may cause some ok bajje services to not function properly.

Section 7

Every ok bajje member holds the following rights regarding their personal information:

• Right of Access: The right to request details of what information ok bajje holds about you.
• Right to Rectification: The right to request correction or updating of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: The right to request that the use of your information be limited for certain purposes.
• Right to Data Portability: The right to receive a copy of your information in a structured, commonly used format.
• Right to Object: The right to object to the processing of your information in certain circumstances.

To exercise these rights, please contact ok bajje's customer support. Once the request is verified, action will be taken as quickly as possible. For more details, you can read our About Us page.

Section 8

Using the ok bajje Android or iOS app may result in additional information being collected, which is covered under this policy. The app is available through official channels.

By consenting to use the app, you grant it the device permissions it requires, such as internet access and push notifications. No unnecessary permissions are requested, and no other information stored on your device is accessed.

You can change these permissions at any time from your mobile device settings. However, disabling certain permissions may limit specific app functionality.

Section 9

ok bajje strictly refrains from serving individuals under the age of 21. Age verification is in place at the time of account registration. If we have reason to believe that information from someone under 21 has been collected, that information will be deleted immediately and the associated account will be closed.

We request that parents and guardians monitor children's and teenagers' internet use and limit their access to online gaming and betting platforms.

Section 10

ok bajje reserves the right to amend or update this privacy policy when necessary. Any changes will be reflected by an updated date on this page. For significant changes, members may be notified via their registered mobile number or email.

Continued use of the platform after a policy change will be considered as your acceptance of the updated policy. We therefore recommend checking this page regularly.

Section 11

If you have any questions, concerns, or requests regarding this privacy policy, please contact ok bajje's customer support team. Our support team is available seven days a week, 24 hours a day, in both Bangla and English.

For general questions, our FAQ section has answers to many common issues.